Privacy Policy

Your Privacy Matters

We are committed to protecting your privacy and handling your data responsibly. This policy explains how we collect, use, and safeguard your information.

1. Information We Collect

1.1 Account Information:

  • • Email address (for account creation and communication)
  • • Username and password (securely encrypted)
  • • Payment information (processed securely through Stripe)

1.2 Usage Information:

  • • Pages visited and features used
  • • Analysis requests and preferences
  • • Device information and browser type
  • • IP address and approximate location

1.3 Analytics Data:

  • • Performance metrics for our statistical models
  • • Aggregated usage patterns (anonymized)
  • • Error logs and technical diagnostics

2. How We Use Your Information

2.1 Service Provision:

  • • Providing statistical analysis and educational content
  • • Processing payments for subscription services
  • • Maintaining and improving our algorithms
  • • Providing customer support

2.2 Communication:

  • • Sending service updates and important notifications
  • • Responding to your inquiries and support requests
  • • Optional: Educational content and analysis insights (with opt-out)

2.3 Legal Compliance:

  • • Age verification (ensuring users are 18+)
  • • Geographic restrictions compliance
  • • Preventing unauthorized access and fraud

3. Information Sharing and Disclosure

3.1 We DO NOT:

  • • Sell your personal information to third parties
  • • Share data with gambling operators or sportsbooks
  • • Provide user data for marketing purposes
  • • Share individual betting patterns or preferences

3.2 We MAY share information:

  • • With service providers (Stripe for payments, hosting providers)
  • • When required by law or legal process
  • • To protect our rights and prevent fraud
  • • In aggregated, anonymized form for research

4. Data Security

4.1 Security Measures:

  • • All data transmitted using SSL/TLS encryption
  • • Passwords stored using industry-standard hashing
  • • Payment data processed securely through Stripe (PCI compliant)
  • • Regular security audits and updates

4.2 Data Retention:

  • • Account data: Retained while account is active
  • • Usage logs: Retained for 12 months for service improvement
  • • Payment records: Retained as required by law (typically 7 years)
  • • You may request account deletion at any time

5. Your Rights and Choices

5.1 Account Management:

  • • Update your account information at any time
  • • Change email preferences and opt out of promotional communications
  • • Request account deletion (subject to legal retention requirements)

5.2 Data Access:

  • • Request a copy of your personal data
  • • Request correction of inaccurate information
  • • Request deletion of your data (right to be forgotten)

5.3 Communication Preferences:

  • • Opt out of promotional emails (unsubscribe link provided)
  • • Control notification settings in your account
  • • Essential service communications cannot be opted out

6. Cookies and Tracking

6.1 Cookies We Use:

  • • Essential cookies: Required for service functionality
  • • Performance cookies: Help us improve our service
  • • Preference cookies: Remember your settings

6.2 Third-Party Services:

  • • Google Analytics (anonymized data only)
  • • Stripe (for payment processing)
  • • You can disable cookies in your browser settings

7. Age and Geographic Restrictions

7.1 Minimum Age: Our service is only available to users 18 years and older. We do not knowingly collect information from minors.

7.2 Geographic Limitations: We may restrict access from certain jurisdictions based on local laws regarding sports information and gambling regulations.

7.3 IP-based Restrictions: We may use IP geolocation to enforce geographic restrictions and comply with local regulations.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or by posting a notice on our website. Continued use of our service after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • • Email: privacy@playerpropai.com
  • • Subject Line: "Privacy Policy Inquiry"
  • • Response Time: We aim to respond within 48 hours

10. International Users

10.1 Data Transfers: Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.

10.2 GDPR Compliance: For EU users, we comply with GDPR requirements including:

  • • Lawful basis for processing (legitimate interest for service provision)
  • • Data portability rights
  • • Right to object to processing
  • • Data Protection Officer contact: dpo@playerpropai.com

Last Updated: 11/27/2025
This Privacy Policy is effective immediately and governs our collection, use, and disclosure of your information.